Saturday, July 11, 2020

Unit 2 Implementation, Evaluation & Control of Strategy

Does the theory we study in Unit 2 is really happening in the Corporate India?

An investigation through life of Aditya Birla Group of companies from 1919 to 2020(100 years) leaves answers to many of the questions like how Implementing, Evaluating & Controlling the Strategy keeps the SBUs grow creating value for stakeholders.




Born on 10 April 1894 in Pilani, Rajasthan, Ghanshyam Das Birla started with a jute mill in Calcutta (now Kolkata), West Bengal, in 1918. Initially, he had established the cotton mill with the name “Keshoram Cotton Mills”’ in Bombay (now Mumbai), but later shifted it to Calcutta. In the 1930s, he had set up sugar and paper mills, and in the 1940s, he made his way into the automobiles market by establishing Hindustan Motors. The real boom for the Birla empire, however, came after Independence when Birla invested in European tea, textiles and other industries. Although Birla was successful in acquiring everything he aimed for, there was one thing he couldn’t attain — Durgapur Steel Plant. The initial negotiations for the steel plant were on a very positive note in 1962, but later India’s first prime minister Jawaharlal Nehru stepped into the matter and the Birlas were alienated from the deal of the steel plant.
Born in 1921, the youngest son of legendary Ghanshyam Das Birla, and grandfather of Aditya Birla Group Chairman Kumar Mangalam Birla, the Birla Group patriarch, Basant Kumar Birla,  breathed his last at his Mumbai residence on 01 July 2020. He was survived by two daughters, Jayshree Mohta and Manjushree Khaitan. His only son Aditya Vikram Birla, father of Kumar Mangalam, died in 1995, while BK's wife Sarla passed away in 2015, at the age of 90. In 1942, B.K. Birla married Sarala Biyani, the daughter of Savitri and Brajlal Biyani, a freedom fighter and the first finance minister of Madhya Pradesh in independent India. Mahatma Gandhi and Sardar Vallabhbhai Patel attended their wedding.
G.D. Birla’s close association with the Indian independence movement and its leaders also allowed B.K. Birla to observe and absorb the spirit of the times, including the philosophies of Gandhi, Patel and Jawaharlal Nehru, from close quarters. In fact, his business philosophy was deeply imbued with Gandhi’s socio-economic concept of trusteeship.
As a responsible custodian of wealth, B.K. Birla was also inspired to expand the family business from cotton textiles to other areas. An astute businessman, he soon expanded the Birla group’s manufacturing footprint through flagship companies Kesoram Industries and Century Textiles into rayon, engineering, cement, medium-density fibreboards, pulp and paper, shipping, tyres, tea, and chemicals, among others. The group’s turnover in FY19 stood at ₹16,500 crore. He also led the growth of the group beyond Indian shores.
Over time, the group’s main companies were Kesoram Industries, Century Textiles and Industries, Century Enka, Mangalam Cement, and ECE Industries.
His close team of executives cite multiple examples of his business acumen. For example, whenever he was travelling—in India or overseas—he would demand a one-sheet summary of the group’s performance at the end of the day, highlighting the day’s production, opening and closing inventory of raw material and finished goods, and the day’s sales revenue. This snapshot allowed him to get a sense of the day’s business performance.

An essential element of the family tradition was the initiation and apprenticeship of sons into family business and their grooming for future leadership. Sons were initiated into the business once they finished schooling. Senior managers played a critical role during the apprenticeship years. Basant Kumar, for example, was placed under the charge of Sitaram Khemka, a trusted kinsman and employee. An essential component of the training was in learning financial and accounting matters. Keeping accounts, maintaining cash books, ledgers, vouchers, bills and outstanding accounts, reconciling bank records were part of this preliminary training which also included preparation of duly reports, parta, monthly and annual income and expenditure accounts, sales procedures. Such training continued for as long as it took them to single handedly prepare the entire cash book, balance the receipts and payments, meticulously account for every paisa. This could sometimes even take up to a year. Thereafter they were attached to other departments such as sales and manufacturing.

Perhaps more significant than learning these kills was the inculcation of the familys code of business in the young initiates. This was not difficult to imbibe as it was merely an extension of the code of restraint which they had been taught at home. They were taught that the dignity and status of the family within the community and in the industrial world were the most important. They were repeatedly reminded that the family name must not be dishonoured. It didnt matter, Birla told the younger generation as they took their first steps in the world of business, if we should expand slowly, but we should proceed with abundant caution. The reputation of the family was most important since the community had reposed full faith on us. Even if a single enterprise failed, the blame would fall ... on the entire Birla family.
There were certain fundamental rules which were always to be followed. Foremost was the need to keep a tight control on the finances by monitoring daily financial performance achieved through the parta system which was followed in all Birla enterprises. This entailed the calculation of cost, output and profit on a daily. Their training emphasised an almost obsessive concern with financial performance and control which characterised the Birla business philosophy. Major effort was to go into financial and commercial matters. Each parta statement was looked at on a daily basis and sometimes up to ten to twelve days of each month were spent in examining the accounts of the previous month. Birla himself insisted that daily parta statements from each of the mills under his charge be sent to him each day wherever he might be.
Other principles which were passed on to the next generation related to the extended family. Complete loyalty was expected from senior employees. They were considered to be a part of the extended joint-family staff. Senior employees inevitably came from the Marwari community preferably from the Maheshwari subcaste. Many of them also had a Pilani connection and had spent long years with the business. They were often indebted for help rendered in personal affairs. A prime example was Durge Prasad Mandeliacalled Chachoji by the younger generation. He had started his career with Birla at the age of 14 and had risen to become a key business associate. The new generation was similarly encouraged to select a team of their own and were encouraged to recruit sons of senior employees. This ensured stability and loyalty which was sometimes rewarded by giving away of agency and distribution rights. Thus from within the community satellite groups were created which strengthened the business network, provided managerial talent and enhanced trust.
Once their apprenticeship was completed and real business responsibilities started the younger generation were given charge of the units where they had been trained
 As Basant Kumar recalls his early days in the family business. I did have to approach Kakoji for permission whenever I wanted to raise fresh capital. Without his advice and clearance, I did not raise even Rs 50 lakhs from the market. Diversification plans were discussed carefully with the elders and had to be approved by them. Certain areas of business were considered taboo such as the hotel business because it involved drinking and dancing which was not in keeping with the austere tradition of the family.
As they expanded their horizons, the younger generation knew that the family tradition had to be adhered to. For example, in 1938. Basant Kumar started a new company, Kumar Chemical and Pharmaceutical Works Ltd., for the manufacture of pharmaceuticals. He made a substantial investment of over rupees two and a half lakhs and hired a foreign expert from Hungary to help set up the new enterprise. When his plans were well advanced, Jugalkishore was horrified to learn that the manufacturing process would involve the use of animal glands to produce hormone-based medicines. Uncle and nephew argued over the issue for over two months. However, Jugalkishore remained adamant and Basant Kumar ultimately had to give in and abandon the project.
By the early 1940s, the Birla brothers had the satisfaction of seeing the next generation take up business responsibilities. Except for Gajanan, all other sons had successfully completed their apprenticeship, and moved easily into the roles earmarked for them in the business empire. This was welltimed as the business was poised for unprecedented growth thanks to the economic opportunities thrown up by the outbreak of World War II in 1939.

B K Birla  even continued his father’s practice of maintaining cordial ties with other business families. For instance, he persevered with the group’s investment in Tata Steel—originally made by his father as a passive investment—without disturbing the company’s management, thereby providing the steel firm with stability during periods of turbulence and policy volatility.


Under the leadership of Aditya Vikram Birla, son of B K Birla, the group companies became market leaders, not only in India, but also in South East Asia. In 1969, Birla set up Indo-Thai Synthetics Company Ltd, the group's first overseas companySome of his group companies include : Ultratech Cement, Hindalco, Grasim, Vodafone Idea, Indo-Thai Synthetic etc.It was mainly due to his efforts that the Aditya Birla Group became one of the top three business houses of India along with Tata and Reliance. Aditya Birla believed in Dreaming Big, having Focus, Remaining Calm, Decentralise and look at Daily P&L A/c. Under his leadership the companies became the largest producer of Viscose staple fibre and refiner of palm oil.


 After the death of his son in 1995, BK Birla laid out his succession plan. He handed over the responsibilities of the educational institutes, temples and bungalows spread across the country to his family members. B K Birla helped his grandson, Kumar Mangalam, take over the AV Birla Group’s leadership mantle.

 Kumar Mangalam Birla revealed in September 17, 1997 that the groups Vision 2002 study will be completed in the next four to five months. This will give the group a broad idea of its competitive strengths in different industries. Vision 2002 is a strategic intent and not a rigid inflexible document.

As far back as 1998, just two years after taking charge upon his father Aditya Vikram's death due to prostate cancer, the young scion Kumar Mangalam Birla, formulated a code of conduct for his group. It is an attitude he attributes to his "Gandhian family". To be sure, the Gandhian family did bestow many privileges upon Birla while growing up. It is difficult not to be special in school and college if you come from one of the country's largest business houses. But the chartered accountancy was a different cup of tea.

The Birla Group produces and sells such products as fiber, chemicals, cement, metals, yarns and textiles, apparel, fertilizer, and carbon black (a petroleum-based material used in the manufacture of rubber and plastic). It is a US$30 billion conglomerate operating in about 25 countries, with 60 percent of its revenues now coming from outside India.(September 13, 2010)
While the Ambanis and Tatas churned businesses focusing more on technology and services, the Birlas seem to have been caught in the mire of commodity businesses. They also failed to recognise that commodity business is governed by the mantra of size. B K Birla used to  quote his father GD Birla, who taught the family a cardinal principle. “Those who can’t keep track of expenses and taxes should not hope to survive.” This will ring very loud in today’s time when many businesses are over-leveraged and go bankrupt.
Kumar Mangalam Birla works "normal Bombay hours", except that he is also in office on Saturdays and half of Sundays. His work-life balance is completely messed up as .(September 28, 2011) he would like to know how much cash came into his group and how much went out. Not turnover, not profit. Cash. Of course, it will be a bit of a stretch for the chairman of a $35 billion group to actually count the cash, but that is the broad philosophy of the Parta system. A financial performance monitoring mechanism, it has been refined over generations of Marwari businessmen. Among the Birlas, Ghanshyam Das Birla embraced it wholeheartedly. And his great grandson Kumar Mangalam swears by it. "It is a timeless concept and can be applied even 20 years from now," says Birla.

Many variations of Parta have evolved over the centuries. But, at the heart of all the different variations, the underlying principle remains the same: at the end of the day, there should be a net inflow of cash into the system. If there isn't, something somewhere needs fixing.
This overriding concern with net gain on a daily basis may have saved the Chaiarman of the Aditya Birla Group from the quicksand of controversy in which many of his peers are trapped. As the revered Tata Group, the two Reliances, and sundry other businessmen find themselves facing one probe or the other, many of the charges relate to attempts to manage the policy environment. Birla did not see much net benefit in it. As a result, he and his network of 35 companies remain unscathed.

Kumar Mangalam Birla’s February 2007 acquisition of Novelis, the world's leading producer of aluminium rolled products - based in the United States, and four times the size of Hindalco then - was aimed at de-risking the metals business. The creation of Aditya Birla Nuvo in 2005 to put cash generating businesses with cash guzzlers under one roof make both  incubator and conglomerate combined within the group.In 2010/11, the group clocked revenues of $35 billion with operating profits at $5.1 billion. But Birla had been almost written off in the early years, mostly because his style was so different from that of his late father. K.K. Maheshwari, today a director of Grasim Industries who also heads the viscose staple fibre business of the parent group, had worked closely with Aditya Vikram Birla as chief financial officer of Indian Rayon between 1985 and 1988. "Management style is often a function of the size and the state of a business group. Kumar Birla took over the group in rough circumstances and turned it into a global group. Aditya Birla would monitor the operations of the group companies and would be hands on. Kumar has institutionalised systems," he says


The Rs 15,000 crore Aditya Birla group has evolved a four-pronged strategy, which involves focusing on employees and customers, setting up systems for all major functions and evolving a common group strategy for future expansion and diversification. The group also plans to set up a new management cadre of highly-trained individuals, who will be utilised as a group resource.
In an interview to Business Standard, group chairman Kumar Mangalam Birla said on January 27, 2013 the group would focus on training and developing a cadre of highly trained and skilled people, increasing the customer focus by stepping up marketing efforts and setting up systems to guide growth.


B K Birla at the age of 87, drawn up the blueprint in Jan 2013 to pass on the Rs 7,000 crore business empire to his daughters and grand-children, has set about restructuring 17 to 18 unlisted companies in the group to five. 'During my time, I do not want Kumar to amalgamate the cement unit of Kesoram with either Ultratech or Grasim. I know he would not do that. Kumar has the experience of running a huge empire (Aditya Birla group) independently and has no arrogance'

As business environment becomes increasingly competitive, in November 2014, billionaire Kumar Mangalam Birla-controlled business conglomerate has institutionalised a leadership back-up plan by anointing deputy managing directors at its group companies.
The process, which was set in motion with the appointment of Ambrish Jain as the deputy MD of Idea in 2011, is taking a definitive shape. Group companies such as Idea, UIltraTech, Hindalco and Aditya Birla Financial Services now have deputy heads. The group is exploring the possibility of appointing deputy MDs in other group companies."It is tough for one person to carry the burden as the business environment has become complex and challenging. So, it is important to c;reate a second line of support to the heads of various businesses," The metals-to-telecom group is experimenting on a model that combines the intrinsic strengths of two different people. As the deputy MD, Gaur is also the chief manufacturing officer. So, Gaur, who had proved his project skills at Hindalco, is in charge of the research &; development and technical skills. "Being a chemical engineer, it comes naturally to him," said Mishra.
Unlike Satish Pai, who was initially hired from Sclumberger as CEO of Hindalco''s aluminium business, the group had handpicked the second line of leadership from within. As part of the succession planning initiative, leaders who showed uncanny ability to rally people were chosen for the top posts. Jain, who joined Idea when it was a very small regional operator, proved his leadership skills and competencies, supporting the company's rise as the third-largest telecom operator.
Management experts feel that the move to create a second line of leadership signals the group''s transformation into "democratic professionalism". "Most Indian family businesses have been practising a limited level of professionalism. The Birla Group has now confirmed their movement from what I call ''directed professionalism'' to ''democratic professionalism'' wherein high quality team members are respected and treated equally by the lead promoter," said Kavil Ramachandran, Thomas Schmidheiny Chair Professor of Family Business and Wealth Management, Indian School of Business. "This is how most family-controlled businesses have grown global in any country," he added. However, this process of talent grooming and systematic succession planning is over a decade old and institutionalised at the group.

1. Going through the century old management history of Birla group, how do you assess their Strategy Implementation moves
2. What is 'Parta' system? How did each of the leaders using the system across generations? Where do you put it in a classification of Strategy Implementation/Strategy Evaluation /Strategic Control? Explain
3.How did Birlas ensure Strategy Evaluation as evidenced from above narrative
4. How did Birlas ensure Strategic Control  according to you from the given narrative



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